Frequently Asked Questions
Everything you need to know about your Bronco Western order.
How long does shipping take for leather goods?
Standard shipping typically takes 3-7 business days. For handcrafted leather boots and custom belts, please allow an additional 2-3 days for processing and quality inspection.
What is your return policy on Western apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that custom-shaped hats and personalized buckles are final sale.
How do I ensure I choose the right boot size?
Western boots often fit differently than athletic shoes. We recommend ordering a half-size down from your standard sneaker size, or consulting our detailed sizing chart located on each product page.
Do you offer international shipping?
Yes, we ship our Western wear worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
Are your products made from genuine leather?
Absolutely. Bronco Western Supply Co. prides itself on using only high-quality, full-grain leather and authentic materials for our boots, belts, and accessories.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.